Our company is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- submit an inquiry through our website
- request a tour package
- make a booking
- request e-visa support services
- contact us by email, phone, or other communication channels
The information we may collect includes:
- full name
- phone number
- email address
- nationality
- passport details, where required for travel-related services
- arrival and departure details
- accommodation preferences
- payment and billing information, where applicable
2. How We Use Your Information
We use the collected information for the following purposes:
- to process tour bookings and travel requests
- to provide e-visa support services
- to arrange accommodation, transportation, and other travel services
- to communicate with clients and partner agencies
- to send booking confirmations, updates, and important travel information
- to improve our services and customer experience
- to comply with legal and administrative requirements
3. Sharing of Information
We may share your information only when necessary for the provision of travel services. This may include sharing data with:
- hotels and accommodation providers
- transportation companies
- tour guides and local service providers
- visa-related service partners
- government authorities, where required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection
We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
5. Retention of Data
We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
6. Cookies and Website Usage
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. By using our website, you agree to the use of such technologies unless you disable them in your browser settings.
7. Third-Party Services
Our website or services may include links to third-party websites, booking platforms, or payment systems. We are not responsible for the privacy practices or content of those third-party services.
8. Children’s Privacy
We collect children’s personal data only when it is necessary for booking and travel arrangements requested by parents, legal guardians, or partner agencies. Such information is used solely for travel service purposes.
9. Your Rights
Depending on the applicable law, you may have the right to:
- request access to your personal data
- request correction of inaccurate information
- request deletion of your data, where legally permitted
- object to or restrict certain processing activities
To exercise any of these rights, you may contact us directly.
10. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this website and will become effective upon publication.
11. Contact Information
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us through the contact details provided on our website.